Shipping & Delivery

At Sarah’s Austin Avenue, we aim to ensure that your order is processed and delivered as efficiently and accurately as possible. Please read the following shipping and delivery information carefully.

Order Processing
All orders are typically processed within 1 to 3 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Delivery Time
The estimated delivery time is 3 to 10 business days, depending on your shipping destination.
Delivery times may vary due to factors such as high order volumes during peak seasons or customs processing delays.

Shipping Origin and Method
Orders are shipped directly from our supplier facility located abroad.
Depending on your delivery country, import duties, taxes, or customs fees may be applied. These additional charges are the responsibility of the customer.

Shipping Costs
Shipping fees are calculated at checkout and may vary based on the delivery address, package weight, and selected shipping option.

Shipping Responsibility

Once the tracking system confirms that a package has been delivered to the address provided by the customer, the responsibility for the shipment is transferred to the customer.

Please ensure that your shipping address is entered correctly during checkout. Any address correction requests must be sent within 24 hours after placing the order.

Contact Information
For questions regarding shipping or delivery, please contact us at info@sarahsaustinavenue.com.