Privacy Policy

Your Personal Information & How We Use It

Sarah’s Austin Avenue

At Sarah’s Austin Avenue, your privacy matters deeply to us. Protecting your personal information is not just a legal responsibility — it is part of the trust you place in our brand. We are committed to maintaining a safe, transparent, and enjoyable shopping experience every time you visit our store.

This Privacy Notice explains how we collect, use, and protect your information in accordance with applicable United States privacy laws.

Information We Collect

When you browse or make a purchase from Sarah’s Austin Avenue, we may collect certain types of information.

Personal Details

This may include your:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

Purchase Information

Details related to your orders, including:

  • Products purchased

  • Order history

  • Shopping preferences

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and browsing behavior

How We Use Your Information

We use your information to:

  • Process and ship your orders efficiently

  • Send order confirmations and delivery updates

  • Respond to questions and provide customer support

  • Improve our website, product offerings, and overall service

  • Send promotional emails or special offers if you have opted in

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our messages or contacting us directly.

When We Share Information

Sarah’s Austin Avenue does not sell, rent, or trade your personal information.

We only share necessary information with trusted third-party partners who help us operate our business, such as:

  • Secure payment processors

  • Shipping and logistics providers

  • Website analytics services

These partners are required to keep your information confidential and may only use it to perform services on our behalf.

Your Privacy Rights

Depending on your location, you may have the right to:

Access
Request a copy of the personal information we hold about you.

Correction
Ask us to update inaccurate or incomplete details.

Deletion
Request removal of your personal data where legally allowed.

Marketing Preferences
Opt out of promotional emails at any time.

To exercise any of these rights, please contact us at:

📧 info@sarahsaustinavenue.com

Data Retention

We keep your personal information only for as long as necessary to:

  • Fulfill orders

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes

When your data is no longer required, it is securely deleted or anonymized.

Security Measures

We take appropriate technical and organizational measures to protect your personal information. Sensitive data is encrypted during transmission, and information is stored on secure systems.

While we implement strong safeguards, please understand that no internet transmission can be guaranteed to be completely secure.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve site functionality

  • Analyze website traffic

  • Enhance your shopping experience

You can disable cookies through your browser settings, though doing so may affect certain features of the website.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised version date.

Your continued use of our website after updates indicates your acceptance of the revised policy.

Questions or Concerns?

If you have any questions about how your personal information is handled, please contact us directly:

Sarah’s Austin Avenue
📧 info@sarahsaustinavenue.com

We appreciate your trust in Sarah’s Austin Avenue and remain committed to protecting your privacy every step of the way.